As specialists in rope access ductwork services and commercial kitchen riser maintenance, Rope Access 24 Seven often encounters hidden hygiene failures in ventilation systems and restaurant tenants are unfairly held responsible for system issues beyond their control. In a recent case, we were called to inspect and clean a vertical riser within a high-rise restaurant building. The system had suffered from long-term neglect due to severe access limitations, posing a significant fire and hygiene risk.

While the current tenants had fully complied with their obligations by arranging regular cleaning for accessible duct areas, a crucial section of the vertical riser remained untouched. This inaccessible section was heavily contaminated with grease, and the ductwork was in poor condition, representing a hidden threat not only to the restaurant but also to neighbouring buildings.

Using our specialist rope access ductwork services, Rope Access 24 Seven quickly identified areas to install safe and effective access panels to reach and clean the riser thoroughly. Our team removed years of grease build-up and restored the ventilation system to a hygienic, compliant state. As part of our service, we provided a full after-service report including photographic evidence before and after cleaning, along with expert recommendations for ongoing maintenance that had previously gone unnoticed.

This case highlights a widespread issue: insurance companies and kitchen extract cleaning providers often fail to conduct thorough follow-up inspections after issuing initial cleanliness certifications. These parties frequently assume that compliance continues indefinitely, ignoring hidden hygiene failures, the impact of access restrictions and overlooking entire sections of the system. The lack of properly installed access points by some providers makes true compliance virtually impossible.

Restaurant tenants rely heavily on these certifications to remain compliant with UK Regulations and insurance policies. When inspections are incomplete or access provisions inadequate, dangerous build-up can go undetected, putting lives, businesses and entire buildings at risk.

At Rope Access 24 Seven, we urge insurance companies and duct cleaning contractors to take greater responsibility. Installing appropriate access points and conducting full-system inspections should become industry standard. Through comprehensive rope access ductwork services, we can ensure no section of a ventilation system is overlooked.

Together with our affiliated group company, Cater Clean 24 Seven, we are committed to helping tenants, property managers and insurers uphold the highest standards of safety, cleanliness and compliance.

Key Information:

  • Inaccessible risers can hide serious grease contamination even if accessible areas are regularly cleaned.
  • Rope access ductwork services enable thorough cleaning of hard-to-reach ventilation components.
  • Insurance companies and cleaning providers must be held accountable for full-system compliance.
  • Installing safe access points is essential to long-term safety and certification integrity.

Tenants, stay alert – but remember, real compliance requires real access. Trust Rope Access 24 Seven to deliver the solutions that others can’t reach.

Contact Rope Access 24 Seven today to schedule your personalised free site survey. Our teams can keep your restaurant safe, clean, compliant and fully operational.

📞 020 8038 3568
✉ info@24sevengroup.co.uk

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